Industrial automation services for your sites in Spain

Our approach to industrial automation is comprehensive, covering every stage from initial analysis to ongoing support. We begin by working with your team to understand your specific operational challenges and objectives. This involves mapping out your current workflows, identifying bottlenecks, and determining which processes are the best candidates for automation to deliver a tangible return. We analyse how data flows between your machinery, your software, and your people to design a solution that is both effective and realistic to implement.

Based on this analysis, we design and deploy a tailored solution. This can range from integrating industrial hardware with your business management software to developing custom applications that automate repetitive tasks like data entry or reporting. Our technical team handles the entire implementation, including any necessary structured cabling and hardware installation. We ensure that all new components work seamlessly with your existing infrastructure, providing a single, cohesive system. After deployment, we offer ongoing maintenance and support to ensure your automated processes continue to run smoothly and efficiently.

• Process analysis and automation consultancy.
• Integration of ERP, CRM, and other software with industrial hardware.
• Custom software development to bridge system gaps.
• Deployment of sensors, controllers, and other automation hardware.
• On-site installation and network cabling.
• Ongoing outsourced IT support and system maintenance.

Managing technology for sites in another country presents unique challenges. Coordinating with local vendors, navigating language barriers, and ensuring consistent service quality can be a major drain on your UK-based IT department's resources. This is where we come in. As your IT partner in Spain, we act as a dedicated extension of your team, providing the local presence and expertise you need without the overheads of hiring and managing your own staff in the country.

We provide a single point of contact for all your IT needs in Spain, ensuring communication is always clear, direct, and in English. With over 18 years of experience working with international companies, we understand the importance of detailed documentation and transparent reporting. We manage everything on your behalf, from routine maintenance to urgent on-site interventions, allowing your central team to maintain full oversight and control while we handle the day-to-day execution across all your Spanish locations.

Theory is one thing, but practical application demonstrates real value. For a major client in the Spanish meat industry, we developed and implemented a comprehensive industrial automation solution that transformed their operational efficiency. The company was struggling with a disjointed system where data from production was disconnected from their commercial and logistics operations. Our task was to create a unified system that provided real-time visibility and control from end to end.

We integrated their Customer Relationship Management (CRM) platform with their Enterprise Resource Planning (ERP) system and the GPS trackers in their delivery fleet. On the production floor, we automated the weighing process, ensuring that data was captured accurately and fed directly into the ERP. This eliminated manual data entry errors and provided instant updates on stock levels. The result was a fully connected operation, giving managers a complete picture of orders, production status, and logistics, all within a single, cohesive ecosystem built by our team.

The term 'automation' is often associated with complex artificial intelligence, but that is not always the most effective solution. Our philosophy is pragmatic: we use the right tool for the job. While we have the capability to implement AI-driven automation for tasks like document processing or data analysis, we also recognise that simpler, more robust solutions are often the better choice. Our primary goal is to deliver reliability and a clear return on your investment, not to follow technology trends.

For example, during the pandemic, we helped the Mercamadrid wholesale market implement a capacity control system. This did not require complex AI. Instead, we used a practical combination of a Wi-Fi bridge between facilities and straightforward counting mechanisms to monitor entry and exit points. This solution was quick to deploy, reliable, and perfectly met the client's immediate need. This practical mindset ensures we provide solutions that are proportionate to the problem, saving you time and money.

Most established businesses operate with a mix of modern and legacy systems. The key to successful automation often lies in making these disparate pieces of technology communicate with each other. Our team specialises in systems integration, connecting your existing industrial machinery and hardware with your core business software, such as your ERP and CRM.

We understand that off-the-shelf solutions do not always fit. When there are gaps between what your hardware can do and what your software needs, we can step in to build the bridge. Our custom software development service allows us to create bespoke APIs, middleware, or applications that enable seamless data flow. This means you do not have to replace expensive machinery or enterprise software. We find a way to make what you already have work harder and smarter for you, protecting your past investments while improving future performance.

An industrial automation strategy is only as good as its physical implementation. As your IT hands in Spain, we provide comprehensive on-site services across the entire country, including the Balearic and Canary Islands. Our network of in-house technicians and trusted local partners means we can be there to install hardware, run structured cabling, and configure systems, no matter where your factory, warehouse, or office is located.

Our experience in large-scale national rollouts demonstrates this capability. For the retail brand Place IN, we managed the deployment of Point of Sale (POS) systems across their entire Spanish network, a project that required meticulous coordination, permanent stock management, and consistent field service delivery. Whether you are opening a new site or upgrading an existing one, our team has the logistical expertise and technical skill to manage the project from start to finish, ensuring a consistent and professional service at every location.

Connecting industrial machinery to your corporate network introduces new efficiencies, but it can also create new security vulnerabilities. A secure approach is not an afterthought for us; it is a core part of our design and implementation process. We work to ensure that your newly automated systems enhance your productivity without compromising your company's security posture.

We can conduct a thorough cyber security audit of your existing infrastructure and ensure any new solution is deployed with robust protective measures, including properly configured Fortinet Firewalls. We believe in leading by example; our own offices are secured with biometric access controls, a testament to our deep-seated culture of security. With a public liability insurance policy covering up to €2 million, you can be confident that you are working with a professional and responsible IT partner.

We believe in providing clear and predictable pricing for our support services. For ongoing maintenance of your IT systems, including automated processes, we offer a straightforward fixed-fee model. You pay a set monthly fee per device, which includes unlimited remote and on-site support hours and all travel time for our technicians. This allows you to budget effectively, with no surprise costs for labour or call-outs.

This model is designed for flexibility. Hardware, parts, and software licenses are billed separately, giving you full transparency. Crucially, our maintenance agreements do not require long-term commitment, so you are not tied into a contract that no longer serves your needs. This transparent and flexible approach to outsourced IT support has been a cornerstone of our relationships with over 800 clients, providing them with the expert support they need with the commercial simplicity they appreciate.