Mobile, Tablet, Laptop & PC Repair for Businesses
Why replace when you can repair? Our dedicated workshop gives your company's devices a new lease of life, reducing waste and cost. We provide a full diagnosis, a fixed-price quote, and a written guarantee for every job. This service is part of iDeo Mantenia, meaning repairs are handled seamlessly under your existing maintenance contract by your familiar account manager.
The Business Benefits of Repairing Over Replacing
- A full diagnosis and a fixed-price quote before any work begins.
- Collection and delivery to your offices in Madrid and the Sagunto area.
- Loan equipment provided during the repair, ensuring no downtime for your team.
- Extend the lifespan of your IT assets and reduce capital expenditure on new hardware.
- Your data is secure. Drives never leave our lab, and we operate under strict non-disclosure agreements.
- A six-month warranty covering all replaced parts and labour.
A Professional Workshop, Not Just a Drop-off Point
Our workshop is equipped with professional soldering stations, microscopes, data recovery tools, and we use original or equivalent-quality replacement parts. This allows us to resolve complex faults that high-street repair shops might deem 'unfixable'—like a loose charging port, a broken motherboard trace, a liquid-damaged keyboard, or a laptop that won't boot.
Every repair is logged in the device's service history. This gives you a clear picture of the total cost of ownership, helping you make data-driven decisions about when it's finally time to upgrade.
Devices We Service
- Business laptops and desktop PCs from all major brands.
- Corporate mobile phones and tablets (Android and iOS).
- Workstations, industrial equipment, and Point of Sale (POS) terminals.
- Servers and networking equipment, as part of your maintenance contract.
Common Repairs by Device and Fault Type
Laptops & PCs
Devices that won't start, shut down unexpectedly, run slow, or have suffered impact or liquid damage.
Mobiles & Tablets
Corporate Android and iOS devices: charging, screen, speaker, and software issues.
Screens & Keyboards
Replacement of screens, hinges, touch panels, and keyboards with damaged keys or backlights.
Batteries, Cameras & Microphones
Poor battery life, camera failures, and microphones that don't work during meetings.
On-site Repairs
An engineer at your office for when the equipment cannot be moved off-site.
Frequently Asked Questions about Device Repair
How long does a repair take?
It depends on the fault and parts availability. We'll confirm the exact turnaround time in your written quote before we proceed.
Is it worth repairing a four-year-old laptop?
As a rule of thumb, if the repair cost is less than 40% of a new, equivalent model and the device still meets performance needs, it's usually cost-effective to repair. Upgrading to more RAM or an SSD can often extend its useful life by another two to three years.
Will I lose my data during the repair?
No. We back up the drive before starting any work, provided the device allows it. If the fault is with the storage itself, we'll attempt data recovery before replacing the component. Your hard drive never leaves our secure lab.
Is the repair covered under my maintenance contract?
For clients with an iDeo Mantenia contract, all diagnostic and repair labour is included; you only pay for the parts. If you don't have a contract, we provide a fixed-price quote for each repair.
Do you repair devices for companies outside Madrid?
Yes. As your local IT partner in Spain, our English-speaking team coordinates support nationwide. We provide direct service to Madrid from our Mercamadrid office and the Valencia region from our Sagunto branch. For the rest of mainland Spain, the Canary Islands, Balearic Islands, Ceuta and Melilla, we arrange secure, insured courier services using our own specialist packaging.
Related Services
Got a Faulty Device? Let's Get It Fixed.
We'll provide a full diagnosis, a fixed-price quote, and loan equipment to keep your team working while we handle the repair.
Talk to a TechnicianIn-House Lab Device Repair
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