Batteries, Cameras & Microphones
Small faults can cause big problems: a laptop that's tethered to a desk, or a team member who's inaudible on every video call. We fix these issues quickly and cost-effectively, getting your equipment back in action and your people productive.
Common issues we solve
- Batteries that last less than an hour or are flagged as faulty by the OS.
- Swollen batteries that warp the case or trackpad: we ensure safe removal and certified recycling.
- Devices that shut down immediately when unplugged, even with a full charge indicated.
- Cameras showing no image, a blurry picture, or not being detected by the system.
- Microphones with static, very low volume, or that fail to pick up audio in meetings.
- Distorted speakers and unrecognised headphones or headsets.
A swollen battery is a safety risk
If a device's case is bulging, the trackpad won't click, or it no longer sits flat on a desk, stop using it immediately and contact us. A deformed lithium battery is a serious fire hazard. We will safely remove it, manage it as hazardous waste, and install a new one, providing a recycling certificate for your company's environmental records.
We check before we replace
Many "broken" microphones and cameras are actually suffering from an outdated driver, an app permission issue, or a security policy blocking the device. Our English-speaking technicians check this first. If it's a software problem, we can often resolve it remotely in minutes, saving you the cost of a replacement part.
Frequently Asked Questions
How often should a business laptop battery be replaced?
With daily use, a typical lifespan is two to four years, or around 500 to 1,000 charge cycles. As part of our preventive maintenance, we check the battery health of all your devices and flag any that need replacing before they fail unexpectedly.
People can't hear me in meetings. Is my microphone broken?
It's rarely the first thing to fail. We often find the wrong microphone is selected in the app, the driver is out of date, or noise cancellation is misconfigured. We'll check all this remotely before suggesting a physical repair.
What do you do with the old batteries?
They are sent to an authorised waste management partner. We provide you with the disposal certificate, which serves as the necessary documentation for your company's environmental reporting requirements.
Related services
Get your devices back in service
Whether it's a battery, camera, or mic, we'll diagnose the problem and confirm if it's a software issue before proceeding with a repair.
Talk to a TechnicianBattery, Camera & Microphone Replacement
Tell us what you need
Fill in the form and we reply, usually the same working day.Enquiry about: Battery, Camera & Microphone Replacement