Industrial IT and automation services for your Spanish operations

Expanding or managing industrial operations in a new country presents unique IT challenges. You need a local partner who understands not just the technology, but also the practicalities of working on a factory floor or in a warehouse environment. For over 18 years, iDeo has acted as the trusted IT partner for international companies with a presence in Spain, providing the essential on-site 'IT hands' to implement, manage, and support your critical infrastructure.

Our role is to execute your IT strategy locally. Your central IT or operations team defines the project, and we handle the rest: site surveys, deployment, integration, and ongoing support. We ensure every task is documented and communicated clearly through a single point of contact, and our team's fluency in English and Spanish bridges any potential language gaps with local suppliers or staff.

A productive industrial site requires more than just reactive fixes; it needs proactive management. Our managed IT services are designed to ensure the reliability and performance of your technology in Spain. We monitor your systems, apply necessary updates, and manage performance to prevent issues before they can impact your production schedule. This approach reduces downtime and allows your local managers to focus on operations, not IT problems.

Our 'Mantenia' maintenance agreement provides cost predictability. It's a straightforward plan with a fixed monthly fee per device, which covers unlimited remote and on-site support hours, including travel across Spain. There are no long-term contracts, and any costs for new hardware, licences or parts are quoted and approved separately. This transparent model removes the uncertainty of variable support costs and makes budgeting simple.

The core of modern industrial efficiency is the seamless flow of information between Operational Technology (OT) on the factory floor and Information Technology (IT) in your back office. Manual data entry is slow, prone to errors, and creates a disconnect between production and planning. We specialise in bridging this gap by creating robust data pipelines.

Our engineers connect data sources like weighing scales, temperature sensors, barcode scanners, and PLC outputs directly to your Enterprise Resource Planning (ERP), Manufacturing Execution System (MES), or other management software. For a client in the meat processing industry, we developed a solution that integrated their CRM, GPS-tracked fleet, and ERP with on-site weighing stations, automating data capture and invoicing from a single, unified process.

When people hear 'industrial automation', they often think of large-scale robotics. Our focus is on the practical application of automation through software and systems integration to solve specific, everyday problems. We identify opportunities to eliminate repetitive manual tasks, streamline workflows, and improve data accuracy where it delivers the most value.

For example, instead of an operator manually logging a product's weight, our systems can capture the reading from the scale automatically and send it directly to your inventory software. We are clear about our scope: we handle the IT, data, and software integration, while machinery engineering and PLC programming remain with your specialist suppliers. We coordinate closely with them at the system boundaries to ensure the entire project is a success.

A standard office network is not built for the demands of an industrial site. Warehouses, factories, and production plants present challenges like large open spaces, high ceilings, metallic structures, and radio frequency interference. We design and deploy robust networking solutions tailored to these unique conditions, using professional survey tools to plan coverage.

Our solutions often involve a combination of strategic structured cabling, using shielded copper and fibre optics for reliability over long distances, and purpose-built business WiFi for mobility. A key aspect of our network design is security through segmentation. We create separate networks for your corporate and production-line traffic, using Fortinet Firewalls to control data flow and protect your business from operational disruptions.

In many industrial settings, production relies on older machinery that still performs its function perfectly but runs on outdated operating systems like Windows XP or 7. Replacing this equipment can be prohibitively expensive or cause major operational disruption. However, these legacy systems represent a significant security risk if connected to the main network.

Our outsourced IT support services provide a pragmatic solution. We create a secure 'bubble' around the legacy machine using network segmentation and dedicated firewalls. This shields it from modern threats while still allowing necessary data to be extracted in a controlled manner. This service allows you to extend the life of your valuable equipment safely, giving you time to plan for a future migration or replacement without compromising your operations or security.

The convergence of IT and OT has expanded the attack surface for industrial companies. A security breach on the factory floor can halt production, compromise safety, or lead to significant financial loss. Our cyber security services are designed to protect both your corporate and industrial environments in Spain.

We can begin with a formal cyber security audit to identify vulnerabilities in your networks, access controls, and procedures. Based on this, we develop a layered security strategy, implementing solutions like next-generation Firewalls, endpoint protection, and network access control. Our own company culture is security-first—our offices are secured with biometric access controls—and we extend this discipline to our clients' sites. Our €2 million professional liability insurance provides an additional layer of assurance.

Our clients value our experience and our transparent way of working. With over 800 clients and more than 18 years in business, we have a proven track record of delivering reliable IT services across Spain. Our 5.0-star rating on Google, from over 65 real client reviews, reflects our commitment to quality and service.

Our experience spans various sectors. For the retail solutions company Place IN, we manage a nationwide rollout and ongoing field support for their point-of-sale systems. For the international gym chain Basic-FIT, we provide a specialised 24/7 IT support service, contratado específicamente para sus necesidades. These examples, along with our work managing over €7.9 million in technology assets for our clients, demonstrate our capability and reliability as an IT support company.